Empty your waiting room.Keep every patient.
Tiqi turns the queue in your corridor into a digital one. Patients scan a QR code at the door, wait in their car or at the café, and get called on their phone. Nothing to buy, nothing to install.
- Free to start
- No hardware to buy
- Running in 10 minutes
Rated 4.9/5 by the practices using it
Now serving
Up next
- B-07Blood test~4 min
- A-143Consultation~9 min
- C-12Results pickup~14 min
6
Waiting now
8 min
Average wait today
Your ticket
B-07
3 ahead of you
Already running Tiqi
- Labo Zeltni
- Clinique El-Amel
- Cabinet Dr. Benali
- Pharmacie Centrale
- Assurance Salam
- Optique Vision
The cost of the queue
Nine in the morning, and the corridor is full.
Every practice in Algeria knows this hour. It costs you patients, and it costs your staff the whole morning.
Not enough chairs
Patients standing along the wall, families waiting outside, and a receptionist answering "am I next?" every two minutes instead of doing her job.
Nobody knows when
A patient cannot tell whether their turn is in five minutes or ninety. So they stay in the room — even when they could have gone home and come back.
The ones who leave
Some people give up and walk out. You never find out how many, which services they came for, or what it cost you this month.
None of this needs a ticket printer to fix. It needs the queue to live somewhere other than your corridor.
How it works
Four steps, and the corridor empties.
Nothing to install, for you or for them. A printed QR code at the door is the entire setup.
- 01
They scan
A patient scans the QR code at your entrance. It opens in the browser — no app, under 1 MB, works on 3G.
- 02
They join
They pick the service they came for and get a digital ticket with their number and an estimated wait.
- 03
They wait anywhere
In the car, at the café, or at home if they live nearby. Their place in line updates live on their phone.
- 04
You call them
Your staff taps Call Next. The number appears on your waiting-room screen and the patient gets a notification.
No hardware
There is nothing to buy.
No kiosk, no ticket printer, no dedicated screen. You print a QR code and use the computer that is already on the desk.
- Print the QR code once — that is the entire installation
- Any TV, tablet or laptop with a browser becomes the waiting-room display
- Opens in the patient’s browser in under 1 MB, and works on 3G
- Patients without a smartphone are added by your receptionist in two taps
Wait anywhere
Let them wait in their car, not your corridor.
Once a patient can see their place in line on their phone, they stop guarding a chair. Your waiting room holds the people who are actually next.
- A push notification when they are two spots away
- Live position and estimated wait, updated as the queue moves
- An automatic message checks they are still nearby before their turn
- Fewer people in the room means fewer missed turns, not more
- In the car outside
- At the café on the corner
- At home, if they live close
You’re next but one
Head back to the practice — about 6 minutes to go.
Your numbers
Find out what your mornings actually cost.
Tiqi records every ticket, so you can see when you are overwhelmed, who serves fastest, and how many patients you lost while they waited.
- Peak hour analysis, per day and per branch
- Staff performance — average service time, side by side
- Wait-time breakdowns for every service you offer
- Abandonment tracking: how many walked out, and when
Average wait
4m 12s
18% faster than last month
Patients this month
1,248
5% more than last month
Tickets per hour
GET FOUND
Patients looking for a doctor find you.
Every practice on Tiqi gets a public page — services, hours, phone, directions and real reviews from real visits. Google indexes it, patients share it, and they can join your queue straight from it.
- A public page for your practice, indexed by search engines
- Your rating and reviews, collected from real visits
- Address, phone and one-tap directions
- Patients join the queue or book a slot before they arrive
PRACTICE PAGE
Cabinet Dr. Benali
General practice
- 12 Rue Didouche Mourad, Algiers
- Open today until 18:00
Everything else
The rest of what you get.
One subscription, whether you run a single cabinet or twelve branches.
Works on any phone
Opens in the browser, under 1 MB, tuned for 3G and 4G. No app store, no account to create, no password to forget.
Waiting-room display
Any TV or tablet shows the number being served, flashes on every call and plays a chime. It rotates through the languages you switched on.
SMS and push reminders
Automatic notifications check the patient is still nearby before their turn, which is what keeps abandoned tickets down.
Several branches
Add locations, assign staff to a site, and switch between live queues from one screen. Limits follow your plan.
Staff performance
Average service time per employee and per location, so staffing decisions come from numbers instead of impressions.
Arabic, French, English
Fully right-to-left in Arabic, not a translation bolted onto a left-to-right layout. You choose which languages your patients see.
Case study
Labo Zeltni cut patient waiting time by 45%.
A busy laboratory in Algeria, live on Tiqi in 24 hours, with no hardware bought.
45%
Less time waiting
+30%
Staff efficiency
4.9/5
Patient satisfaction
The challenge
Labo Zeltni was overcrowded every morning at peak. There were not enough seats, patients could not tell when they would be called, and the stress turned into complaints at the desk.
What changed
Tiqi went in over a single day. Patients now scan a code on arrival, take a digital ticket, and wait in their car or at a nearby café until their phone tells them to come back.
- Zero hardware cost
- Lobby congestion down 70%
- A calmer room, for patients and for staff
We installed Tiqi and the change was immediate. The waiting room is calm, patients are happier, and my staff can finally focus on their work.
What people say
From both sides of the counter.
Finally, I don’t have to stand in a crowded room. I wait in my car and come back when my turn is close.
The system is so simple. Even our elderly patients use it easily, and the ones without a phone I just add myself.
Perfect for small businesses. Setup took ten minutes and there was nothing to buy.
Pricing
Pick a plan and start today.
Start free and move up when your queue grows. No setup fee, no contract.
- Free to start
- No hardware to buy
- Running in 10 minutes
Questions
Everything you are about to ask.
Your receptionist adds them by hand in two taps and the queue treats them identically. Tiqi was built for a waiting room where some people have a phone and some do not — nobody gets turned away.
Ready for a quieter morning?
Set your practice up in ten minutes, print the code, and take your first patient the same day.
- Free to start
- No hardware to buy
- Running in 10 minutes